Shop CJ Network — Biotique products not received as per advertisement on tv - 2 products are missing | |||||
This is with regards to order no :[protected], date 10th june 2017. As per the advertisement on shopcj tv i had ordered the biotique beauty kit which consists of the below listed items including the free gifts: 1. Biotique party glow facial kit 2. Biotique pearl white facial kit 3. Biotique gold radiance facial kit 4. Biotique diamond facial kit 5. Biotique botanicals bio kajal 6. Biotique botanicals bio saffron dew youthful nourishing day cream 7. Bio morning nectar flawless skin soap 8. Bio almond oil nourishing body soap 9. Bio morning nectar lotion/moisturizer 10. Bio walnut scrub However i have not received the below items: 1. Bio morning nectar lotion/moisturizer 2. Bio walnut scrub * hence, i would like to have the kit as shown in the tv advertisement. Or shopcj is clearly cheating people and showing the wrong ad on tv even though they do not have they stock. Or the order was not taken correctly. Was this information helpful? | |||||
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SHOP CJ Network customer support has been notified about the posted complaint. Jun 09, 2017 rkarthikeyan's response Return to the item because i am not satisfied
Verified Support Jun 14, 2017 SHOP CJ Network Customer Care's response Hi Swaroopa, We sincerely apologies for the inconvenience caused to you. As discussed on call, we have forwarded the details to the concern department and soon will check and get back to you. Please bear with us. Thanks! Regards, ShopCJ India Verified Support Jun 19, 2017 SHOP CJ Network Customer Care's response Hi Swaroopa, As discussed on call, we have delivered you the missing item on 18-June-2017, through Trackon courier team, hence the said issue has been resolved. Thanks! Regards, ShopCJ India | |||||
 3 Comments | |||||
Comments
I have purchased magic mop 2 years back and mop is not spinning please help us to get repair
SHOP CJ Network Customer Care's response, Jun 21, 2017
Verified Support
Dear Customer,
We sincerely apologize for the inconvenience caused to you.
Request you to co-ordinate with brand customer care for the issue you are facing with the product.
Damul Trading Pvt Ltd
Sidrah, 4th flr, SV Rd, Khar West, Mumbai - 400052
Tel - 022 26050861 / 022 26486531
email id : damul.trader@gmail.com
Monday to Friday: 10:00 a.m to 6:00 p.m.
If your Query Stands Unresloved,
You can reach us at 1860-500-7008
Warm Regards,
Shop CJ Network India Pvt. Ltd.
We sincerely apologize for the inconvenience caused to you.
Request you to co-ordinate with brand customer care for the issue you are facing with the product.
Damul Trading Pvt Ltd
Sidrah, 4th flr, SV Rd, Khar West, Mumbai - 400052
Tel - 022 26050861 / 022 26486531
email id : damul.trader@gmail.com
Monday to Friday: 10:00 a.m to 6:00 p.m.
If your Query Stands Unresloved,
You can reach us at 1860-500-7008
Warm Regards,
Shop CJ Network India Pvt. Ltd.
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Order no: [protected]
As discussed on call, we have taken return request and shared the details with concerned department, requesting you to get back to us after the product is picked and also, do share the snapshot of the reverse pick up receipt.
Regards,
ShopCJ India
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Regards,
ShopCJ India