[Resolved] Shop CJ Network — Cheated me online for 10% dis | |||
Dear sir, I was booking hyundai mobile & i called your customer call no : [protected] Which mentioned call to this no is free but i was charged by airtel rd. 125 for 3 call which i made 1st call was on hold i asked either the phone was volte or lte only without any reply phone was disconnected. 2nd call was disconnected without hearing 3rd call not accepting complain as the code new10 was not recs by me when i booked the phone, why i didn't recd 10% discount on booking by visa credit card the snap shot attached herewith. I need my 10% back & reply as i have all the recording as well as snapshot of the same when i booked the order. Secondly i got a message from your end that the compalain is solved as the person who took complain he told within 48 hours & have me complain no[protected], & told you will receive call than how come complain resolved. Pls note if not replied i will file a case in the consumer court after 7 days i need my 10% cash back... Awaiting your reply. Was this information helpful? | |||
Feb 25, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Jan 24, 2017 SHOP CJ Network Customer Care's response Hi Sunil, As discussed over the call, we have forwarded the details to the concerned department and soon your issue will be resolved. Thanks! Regards, ShopCJ India Verified Support Jan 25, 2017 SHOP CJ Network Customer Care's response Hi Sunil, As discussed over the call, we’ve escalated this issue to the internet team and request you to allow us sometime. We appreciate your patience . Thanks! Regards, ShopCJ India | |||
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+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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