[Resolved] Shop CJ Network — Cheated with quantity order number [protected]

jcsheth88

from Surat, Gujarat

Address:	395009
Website:	www.shopcj.com

I have ordered two Blanc mattress protector on Shop CJ. Order number [protected], ‎when I received the ordered it comes only one protector even though it billed for two quantities see attached and amount taken was for two protector. I complained for this very next day 30th March. I called them many times, finally I talked with Sr. manager Rajpushpa and Pooja and I came to know that I will get my product by 18th April. Their guy named Suchit told me that they have send an item through trackon couries company and give me the track ID [protected] which is not exist. I wasted much time calling them and complaint them I now decided to complain here.

I request you to take an action against this firm for this harassment and provide remaining mattress proctor or return my money and take their product back.

Order number : [protected]

Contact detail:

Jay Sheth

[protected]

+1 photos

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May 8, 2017

Complaint marked as Resolved

Received the remaining item. Thanks for resolving it.

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

SHOP CJ Network Customer Care's response Hi Jay,

We sincerely apologize for the delay. As discussed over the call, missing quantity has been already dispatched through Trackon courier team and docket no: [protected] soon the missing quantity will get delivered to your place.

Regards,
ShopCJ India