[Resolved]  Shop CJ Network — Defective product received

Address:

North 24 Parganas, West Bengal, 110047

We have received diffected product and one of item missing on 18/3/2017, the movement we received diffected product we immediately call to customer care they said they will exchange the product within 2 days, after 2 days no one come then we again call to customer care, they said they need more 4 days to exchange the diffect product, after 4 days again no one come, then we again call to customer care they said they transfer our call to senior executive and after that they cut the call, we again call to customer care they again said they transfer our call to senior executive and hold my call approx 30 minutes after that if we call to customer care they always hold my call, i am quite frustrate of this process, please take some action again this problem because after 15 days no one come to exchange my diffected product, i have all call record during the product received to till date.
Pankaj chauhan
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