[Resolved] Shop CJ Network — Did not send promised product | |||||
I ordered 2 vlcc 3pcs shape kits on 31/07/2016 against order nos. [protected] & [protected]. as per offer of the day they were assured that they will give vlcc facial kit of rs.780/- with each order including one food warmer on 2 orders + cash coupons. But neither they send facial kits nor food warmer n not even promised coupons. they sent only 2 boxes those contained only shape kit products as per their invoice. If you people are not able to give whatever u promised then why are you misguiding innocent customers in all over india. Was this information helpful? | |||||
Sep 11, 2016 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 SHOP CJ Network Customer Care's response Hi Ritu, We apologize for the error. Your query has been forwarded to the customer support team, allow us sometime Regards, Customer Support Team Shop CJ India | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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If I inform the same to the customer care, the response which I got is unsatisfied.
When I approached the customer care person by phone, he didn't help me.