[Resolved] Shop CJ Network — fraud against customer

niharika_15

from Bengaluru, Karnataka

Website:

www.consumercomplaints.in

My wife got 5 time call from mr. Rahul sakshena, his no.[protected], he told you got 3 prizes, 1. Scoooty 2. Double door fridge, 3;50000 cash, after giving confirm your order for rs.3600, afterwards he rahul, spoken with me, ii taken order from my credit card 3600, deduct from my credit card, i got message to my mobile then got call from one of your person from your company, he taken my debit card details otp and cvv number, done the online payment 3000 rs. From my debit card, i want both amount to be credit to my account other wise, i will go to customer consumer court lodge the complaint against customer fraud case and give information to media against customer fraud from your company, yours, m. K. Guruprasad, my mobile number is [protected] and [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 22, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by niharika_15 Solve the problem as early possible, othherwise customer not believe your company towards shopping

Verified Support

Sep 13, 2017

SHOP CJ Network Customer Care's response Dear Customer,

We regret the inconvenience caused to you.
As already informed to you over the call, lodge a FIR against the fraud and we would request you to do not transfer any amount.

In case you need further assistance, please do call or email us. We’ll do our best to help you.You can reach us at[protected]

Warm Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.