[Resolved] Shop CJ Network — I want refund for rangilo rajasthan kurti pack of 5

susheela_devi

from Allahabad, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226012
Website:	shopcj.com

My complaint no. Is[protected].
I bought rangilo rajasthan pack of 5 worth rs 1048 on March 17. Firstly 1 kurta was missing so i had to exchange it only to get defected kurtas. So i complained and asked for my refund. They were not ready to refund it at first. I called a lot of times amd argued with them. They agreed to take back the kurtas and refund my money. But even after one month of taking back their low quality and defected krtas they haven't refund my money yet. Every time they say don't worry money will be transferred to your account in one day. But it never happens. Its been 2 months and still no response. Shopcj is a pathetic site. Never buy anything from here.

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Jun 9, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

May 06, 2017

SHOP CJ Network Customer Care's response Dear Customer,

Thank you for Your Feedback. We are unable to trace your Order details with the information in this e mail. We request you to help us with your correct Order Number / telephone number registered with us at the time of placing the order so that we can investigate this further.

You can also reach us at[protected] and our shopping consultant would be happy to assist you.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.

Verified Support

May 08, 2017

SHOP CJ Network Customer Care's response Hi Susheela,

As discussed over the call, We have processed refund against order no : [protected] on 05-May-17 Via NEFT. Kindly check the details with your bank. If you face any issue share with us your updated bank statement.
Thanks!

Regards,
ShopCJ India