[Resolved] Shop CJ Network — I want to return my product, super cleaner mop.

Suryamani Panda

from Bhubaneshwar, Odisha

Address:

Nayagarh, Odisha, 752069

I want to return the product bought from shopcj tv, a super-clean mop, delivered on 15 nov 2018, amounting ₹999 with order no. [protected]. I want to return the product with complete refund, as it is not functioning well. The contents of the product are not fitting well with each other and some of those are far different from the item i bought. I want to return and get refund of the return.

Was this information helpful?

No (0)

Yes (0)

Dec 28, 2018

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2018

SHOP CJ Network Customer Care's response Dear Ms. Madhusmita,

We apologize for the inconvenience you faced related to the product.

As per our verbal communication, we would like to inform you that we are arranging the reverse pickup of your order. Kindly wait for 2-3 working days for better assistance.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Anju Yadav

Verified Support

Nov 27, 2018

SHOP CJ Network Customer Care's response Dear Ms. Madhusmita,

We apologize for the inconvenience you faced related to the product.

We would like to inform you that we have sent your Refund Coupon worth INR 1250/, on your registered mobile number, dated 22-Nov-18.

Please note the validity of this Refund Coupon is 1 year, from the date of issue and you should utilize these coupons during the time they are valid.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Anju Yadav