[Resolved]  Shop CJ Network — karwachauth jewellery/ returning the amount

My order no. Is [protected]. I have return this product by 25th october so many jewellery were missing so i had complaint for return and refund my money. By 25th october xpressbess courier they pick the product. Now i am waiting for my refund. Still no response. Please refund my money 1148 rs. As soon as possible. Shop cj customer executives are very irresponsible they are not giving proper response. Only just telling we have mentioned your complaint still i didn't get any msg or call regarding refund the amount. After placing order they won't give response.

Sudhir k korti
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Jan 6, 2018
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2017
SHOP CJ Network Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

We have already forwarded your query and we shall update you about the status soon. Kindly allow us sometime.

In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Once again, please accept our sincerest apology for any trouble or inconvenience caused to you.
It’s our goal to retain you as a satisfied customer and hope we get to serve you again in the future.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.
Verified Support
Nov 07, 2017
SHOP CJ Network Customer Care's response
Dear Sudhir,

Kindly share the following bank details on [protected]@shopcj.com for refund against order no - [protected]:

A/C Holder Name :
Bank Name :
A/C no :
IFSC code :
Verified Support
Dec 05, 2017
SHOP CJ Network Customer Care's response
Dear Sudhir, we have refunded the amount. Do check and let us know if you face any issue.
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