[Resolved] Shop CJ Network — lg microwave | |||||
Order number [protected] for lg microwave which i have given on 23 aug 2017. On call before giving order i have confirmed with customer service agent he said i can grill and bake as well in solo microwave. Now they are refusing for the same as they have not said, i know every call is getting recorded. Kindly help me to return my product and get my refund as soon as possible. Simran Was this information helpful? | |||||
Oct 21, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Sep 09, 2017 SHOP CJ Network Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. We have already forwarded your query and we shall update you about the status soon. Kindly allow us sometime. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. Once again, please accept our sincerest apology for any trouble or inconvenience caused to you. It’s our goal to retain you as a satisfied customer and hope we get to serve you again in the future. Regards, Customer Service Shop CJ Network India Pvt. Ltd. Verified Support Sep 20, 2017 SHOP CJ Network Customer Care's response Hi Simran, We have refunded the amount. Do check and let us know if you face any issue. Thanks!
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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Now you can come to know how you people are misleading your customer. I want my product to get returned by you and my refund amount within a weeks time.
We sincerely apologize for the inconvenience caused to you.
You will receive a call from us soon.
Warm Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.