[Resolved]  Shop CJ Network — Magic mop spare part

Hi, I had purchased a magic mop from star cj in 2014. I am happy with its working. However the nut which joins the handle to the mop head has cracked leaving the mop unusable inspite of the other parts being in a very good condition. Kindly let me know of nearest place from where I can buy it as soon as possible.I have attached the picture of the broken part.
Thank you.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 22, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
SHOP CJ Network Customer Care's response
Dear Customer,

Request you to co-ordinate with brand customer care for the issue you are facing with the product.
Below mention are the required details of brand customer care :

damul.[protected]@gmail.com
[protected]
[protected]
Monday to Friday: 10:00 a.m to 6:00 p.m.

Regards,
ShopCJ India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information