[Resolved]  Shop CJ Network — No confirmation from your company for amount Rs.1148 deducted from my sbi bank account as I did transaction

Address:Mumbai City, Maharashtra, 400007
Website:shop cj.com

On 23rd February I did transaction for buy vlcc all in one facial kit ..Amount Rs.1148 already deducted from my sbi account but not any confirmation from your company I get till yet. So please kindly check it out and refund my money or deliver goods. I have lodged complain in sbi too ..its resolution also came.its resolution is get confirmation from merchant. Transaction id is IGAAVQAJG5.
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May 20, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2017
SHOP CJ Network Customer Care's response
Hi Manish,

We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can resolve your issue.

Regards,
ShopCJ India
Mar 18, 2017
Updated by manish2411
My register number is [protected]
Verified Support
Apr 19, 2017
SHOP CJ Network Customer Care's response
Hi Manish,

We have already processed refund. Kindly check the details with your bank. If you face any issue share with us your updated bank statement.
Thanks!

Regards,
ShopCJ India
Complaint comments 

Comments

My register number is [protected].
SHOP CJ Network Customer Care's response, Mar 21, 2017
Verified Support
Hi Manish,

we have shared the details with payment team and within 3 to 5 working days your amount will be refund.
Reference ID: 58d0cb21cc12a

Regards,
ShopCJ India

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