[Resolved] Shop CJ Network — Not a proper response from customer care | |||||
I ordered jewelry set order no: [protected], invoice no:kpax0012438 nd it was delivered on 13jun product was damaged as well as quality issue so i asked for refund... They said no... From mumbai a girl called nd said no return r no exchange... Nd she mentioned n my page that she explained abt no return r no exchange for damaged product will u do this??? How honest shop cj is this... Kindly c my call records how many calls i did nd wat s the response form there...... Was this information helpful? | |||||
Jul 28, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Jun 17, 2017 SHOP CJ Network Customer Care's response Hi Chithra, We sincerely apologies for the inconvenience caused. As discussed on call, request you to share snapshot of received product on [protected]@shopcj.com so that we can check and resolve your issue. Thanks! Regards, ShopCJ India Verified Support Jun 22, 2017 SHOP CJ Network Customer Care's response Hi Chitra, We tried contacting you on your registered mobile number : ******1263/******9811, however we were unable to get in touch with you. Request you to share snapshot of received product on [protected]@shopcj.com so that we can check and resolve your issue. Regards, ShopCJ India | |||||
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+91 12 4430 6000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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My order No is - is [protected]
Thanx
As per your request, we have cancelled your order no : 20170612038305
We Hope we get to serve you soon in the future,
In case you need further assistance, please do call or email us. We’ll do our best to help you.You can reach us at 1860-500-7008
Warm Regards,
Shop CJ Network India Pvt. Ltd.