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Shop CJ Network — not get refund by shopcj even after 3.5 month

I have ordered carpet from shopcj on 18 dec 2017. But delay and wrong courier details i did not get the product. After my call on 5jan 18, they reordered in background. I asked them to cancel order and refund. But did not received refund. But support executives are talking very wrongly and don't provide the correct information. They say me that i will get in next 3-5 working days. But now it is completed 3month completed but did not get refund. Now i am preparing legal against this company.
Advising everyone not to order anything.
Thanks,
Jitendra pandey
Order no.[protected]
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Mar 25, 2018

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    SHOP CJ Network
    Customer Care Service
    Customer satisfaction rating
    59%
    Complaints
    2024
    Pending
    469
    Resolved
    1063
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View Full Information
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