[Resolved] Shop CJ Network — Refund amount not even initiated by Shop CJ/ no proper response

Muthulakshmikalai

from Chennai, Tamil Nadu

Address:	600017
Website:	www.shopcj.com

Dear Sir/Mam,

I have placed an order with shop cj. At the time of delivery damaged product received and same returned. It's been more than 13 days from returning no response and updated received from concern.

My order Number: [protected]
Return pick up receipt Number:[protected]
Vendor name on the return receipt: Star CJ-vendor
Product: Jewelry Lottery by tiara jewels

No mail proof I am having with me since it was booked through my registered mobile number (over phone - by TV add). But I have message confirmation for all activities from shop cj.

Neither my money refunded nor product exchanged. customer care people not responding properly. Also I spent more than 150 Rs. for phone call to customer care.

Please file a complaint on shop cj and help me to get my money back.

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Feb 28, 2017

Complaint marked as Resolved

Team, Issue resolved.

SHOP CJ Network customer support has been notified about the posted complaint.

Feb 15, 2017

Updated by Muthulakshmikalai Dear Sir/Mam,

I have placed an order with shop cj. At the time of delivery damaged product received and same returned. It's been more than 13 days from returning no response and updated received from concern.

Neither my money refunded nor product exchanged. customer care people not responding properly. Also I spent more than 150 Rs. for phone call to customer care.

Please file a complaint on shop cj and help me to get my money back.

Verified Support

Feb 16, 2017

SHOP CJ Network Customer Care's response Hi Muthulakshmi,

As discussed over the call, we have shared the details with payment team and 2-3 working days your amount will be refund to your bank account.
Thanks!

Regards,
ShopCJ India

Feb 28, 2017

Updated by Muthulakshmikalai Team,

I got my refund

Thanks.