[Resolved] Shop CJ Network — refund not providing | |||||
Hi this is sayed my order no [protected] my no is [protected] my product was pickup from ur company on 5july as per ur customer service seller not accepting the product so i request to send my product back and i got mail from pradeep gupta and on call he said product has been sent back but no courier details are provided whenever i call ur customer care they are not helping and also said that pradeep gupta had left the job as per your delivery patner they said they have send back product to shopcj on 18aug Was this information helpful? | |||||
Dec 8, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Oct 09, 2017 SHOP CJ Network Customer Care's response Hi Saad. We're so sorry. We'll update you by end of the day. We appreciate your patience.
Verified Support Oct 31, 2017 SHOP CJ Network Customer Care's response Dear Customer, We have processed refund against order no : [protected] on 30 Oct 2017 Via NEFT. Kindly check the details with your bank. If you have not received the same, request you to kindly share with us the snapshot of bank statement so that we can check and get back to you. Warm Regards, Customer Service Shop CJ Network Pvt. Ltd. | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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