[Resolved] Shop CJ Network — Refund of Order no. [protected] | |||||
My order (Laggings - pack of 10) order number [protected] returned to you on around 15th to 16th march. I had informed my account details to your account officer around 6to7 times and corresponding your sms for refunding the money that received by me on 23rd march 2017, 17th april 2017, 1st may and 7th may 2017 to your account managers for ex-: mr sukhwinder, mr prabhakar, ms anita and so many more of your account officers. Several times they are asking about my account details and each one of them are promising me for refund in 5to7 days. But now around 2 months had been passed but they had not provided my refund. Now i have loose my patience because each time i contact shopcj they are asking information for refund from stage 1. Please provide me with my money of amount inr 1368 Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support May 08, 2017 SHOP CJ Network Customer Care's response Hi Shree, We sincerely apologize for the inconvenience caused to you. We have shared the details with payment team and soon your amount will be refund to your bank account. Thanks! Regards, ShopCJ India Verified Support May 10, 2017 SHOP CJ Network Customer Care's response Hi Shree, As discussed on call, we have processed refund against order no : [protected] on 10-May-17 Via NEFT. Kindly check the details with your bank. If you face any issue share with us your updated bank statement. Thanks! Regards, ShopCJ India | |||||
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+91 12 4430 6000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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I'm giving you the pics and the video of that part.we are your regular customers and we want to shop with you in future also. So kindly look into the matter as soon as possible.regards
We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can assist you at the earliest.
Regards,
ShopCJ India