[Resolved]  Shop CJ Network — Issue for exp date and voucher

Address:Thane, Maharashtra, 401105

I have ordered item code VLCC after watching the TV Advertisement on Shop Channel...As per that abver. All products will be 36 months expiry period and 500/-cash back vouchers will also be delivered.but when I rec'd. Order the all products are having only 15 months expiry period and 500/- Cash back vouchers are also not delivered.
This is very disappointing commitment from Shop CJ channel.
Please deliver my cash back vouchers at earliest.
Was this information helpful?
No (0)
Yes (0)
Mar 21, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2017
SHOP CJ Network Customer Care's response
Hi skmundra,

We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can resolve your issue.
Thanks!

Regards,
ShopCJ India
Complaint comments 

Comments

I have purchased tops from shop cj I did not get a right size so I returned and wanted my money to get refunded but till now I have not got the refund money in my bank account I have given all the bank details. Plzz help me to get my money back.
SHOP CJ Network Customer Care's response, Feb 21, 2017
Verified Support
Hi Kalyani,

We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can assist you at the earliest.
Thanks,

Regards,
ShopCJ India
Wrong size of kurtas are Delivered 2 months before yet now resolved customer care not resolving jst putting d call on hold n not responding.plz resolve it as soon as possible.

Shalu Kaur
[protected]
SHOP CJ Network Customer Care's response, Feb 21, 2017
Verified Support
Hi Shalu,

As discussed over the call, we have forwarded the details to the concern department and soon your issue will be resolved.
Thanks!

Regards,
ShopCJ India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information