[Resolved]  Shop CJ Network — reverse pickup not done from 2 months

My name is sweta pandey. I make an order with shopcj of femiro po4 essentials tops. At september 01, 2017. I received the delivery of the product at september 06, 2017. When i open the packet i found that there is some items are missing in the packet. Then i make a call to shopcj on [protected] and tell that issue. They guys will give me the assurance that the product will picked up from my home after 48 hrs. After 48 hrs. A delivery boy came to my address from the courier but he denied to picking my product because the product is incomplete. I asked him that why are you not pick this product then he said that the poduct is incomplete andhe have to make a complaint about this incomplete product to shopcj. And whenever the complaint is approved, he will pick my product from my address and from that day continuisly calling to shopcj and they also saying that you pickup will be done with in 48 hrs, sometime saying 3 days, andsometime saying 7 days today is 07/10/2017 a fully month gone but still now pickup not done.

So i request you to make a reverse pickup of this product as soon as possible

Sumit pandey

[protected]
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Nov 30, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Oct 18, 2017
Updated by Ra-one Ra-one
Dear Customer,

Kindly share the following bank details for refund against order no - [protected]:

A/C Holder Name :Sumit Pandey
Bank Name :Corporation Bank
A/C no :[protected]
IFSC code :CORP0001746
Verified Support
Oct 21, 2017
SHOP CJ Network Customer Care's response
Dear Customer,

We have forwarded the details to payment department and the amount will credit back to your a/c in 2 working days. If in case amount does not reflect in your account after 2 working days do get back to us with the snap shot of your bank statement. So that we can assist you further.

Warm Regards,
Customer Service
Shop CJ Network Pvt. Ltd.
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