[Resolved] Shop CJ Network — Star cj customer service. | |||||
Worst service i have experienced on e commerce site. I have order blankets, bedsheets, towels, etc through shop cj on 25/05/2017 and received it on 22/06//2017 nearly a month they took for delivery. Ok there no issue in this i am ready to adjust shipping time, but order i received was faulty and the quality of the product was worst and very cheap. They have the product very beautifuly and were talking about its good quality etc. But the product which i received was very cheap and of low quality. I too call there customer care no. They told me that 'sorry we can't refund or return the product' even i requested them but they were not ready to listen me and repeated there sentence again and again sorry we can't refund or take our product back even if you like it or not. I want refund. Please help. My order no. [protected] Docket no.[protected] Was this information helpful? | |||||
Jul 25, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Jun 23, 2017 SHOP CJ Network Customer Care's response Hi Sangita, As discussed on call we have placed exchange request against order number [protected], soon the product will get exchanged. Regards, ShopCJ India | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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