[Resolved] Shop CJ — Product delivered not appropriate

 
8 Reviews
Delhi, Delhi, India
 meenaks
I had ordered one electrolux 26 litre microwave from Shop CJ but the product i received is only 20 litre instead of 26 litre ...inspite of regular calls and complaints no action has been taken ...Shop CJ are CHEATERS ... My order no is[protected] dated 8 Aug 2015 received on 11 Aug 2015 ...i had ordered 26 litres microwave. But they have provided me with 20 litres only..

Product delivered not appropriate
Product delivered not appropriate
Complaint marked as Resolved May 1, 2016
Sir/Madam, i regret to say that nothing has been done to my complaint only they call and say that they will soon contact me but in vain ...shop cj is not resolving my problem ...this complaint is now nearly 9 months old and they r not resolving my complaint

Complaint Status


[Sep 08, 2015] SHOP CJ Network customer support has been notified about the posted complaint.
Complaint comments  7 Comments     Updated: Share0Tweet0

Comments

Hi meenaks, We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.
No assurance was given by ur team as no one turned up to help us ...very sorry to have done a deal with u people ...
Hi Minakshi,

We are sorry to hear that. Be rest assured that we will call and get back to you soon.

Thanks!

Regards,
Shop CJ India
Hope I get the call from you as now this complaint is already 8 months old and nothing has been done
how can u mark this complaint as resolved
SHOP CJ Network Customer Care's response, May 3, 2016
Verified Support

Hi Meena,

we regret the delay, our team is working on the issue. However we cannot mark complaints as "Resolved".
nothing has been done about my complaint only they call giving assurance saying that they wil resolve my complaint soon but in vain ...now the complaint is nearly 9 months old

breakage of magic mop holder in first use.

Your magic mop holder got broken as we use it. Its bristtles got broke and stuck in the mop head.

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    Customer satisfaction rating
    42%
    Complaints
    1989
    Pending
    884
    Resolved
    618
    phone
    +91 12 4430 6000
    +91 22 4128 6000
    location
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    Shop CJ - Product delivered not appropriate