Shop Clues — I have received totally different product (Order id :[protected]

Address:	Kolkata, West Bengal, 700094
Website:	www.shopclues.com

Hello team,

My Order ID : 75766532 at Shop Clues.

I have received this product but totally different as described.So, I am not satisfied with this product.
Color was "BLUE" on the Product description field but I have received one damm color & product material was "Velvet" (as mentioned) but i have received just like a "Tissue Paper" that also also very poor. I need Exchange or Refund for the same.
Regarding that I have mailed their team but they are not taking this issue seriously.
Shop Clues Totally fraud & cheating every customers.Their product quality very poor.They are not sending products as described.

Please arrange Something so that I can get Refund OR Exchange ASAP.

Thanks & Regards,
Apurba
Contact:contact.[protected]@gmail.com