Shop Rishi — purchase redmi 7 pro not delivered

Address:

court road kala aam bulandshahr, Bulandshahr, Uttar Pradesh, 203001

Bhai same problem
I had booked a mobile redmi 7pro 4gb ram 48 mpixel cam on 05/05/2019 for which i had paid rs 13499 by usinig paytm app on that but yet i have not received the order
But my status still showing only conformed no response from seller
I dont know what should i do even no response from costomer care my order id is 3631279 i have also received a conformation massage from shoprishi but now... On the second day of booking they told that your is in shipping. But now,
The customer care was not accepting the call
What should i do at this stage