Shop101.com — Has not refunded the entire amount of money
I had ordered a clothing item from them via Instagram for which I had made a payment of Rs.400. I had been very specific about the size of the item, but I received a smaller size. So on talking to them, I sent back their item via courier which cost me Rs.69. They were supposed to refund Rs.400, but they refunded only Rs.350. They had earlier intimated me that the amount refunded would be Rs.400, but I have not received the entire amount. Ideally I should not even be paying for the reverse shipping because the item did not fit me and I did not purchase it at the end.
Now they are not returning my calls or replying to any of my texts anywhere! Please help! I need the entire amount to be refunded.
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