[Resolved]  ShopCJ — default product

Address:	403705
Website:	Shopcj

I purchased handy surya washing machine from shop cj site. When thought to use it. I plug the machine ome sound came along with spark. And it dint start. So i complained to shop cj site & they told it 'll be solved within 48hours but still they dint do. After calling them many times finally they managed to get brand number and told me to contact him. After calling the brand many times he answered my call and said he 'll send mail to cj as y have requested for and he 'll give me new product. Which he dint do yet. So i registered complain in shopcj many times. Every time they say within 48hr but not yet. More than a month passed. Even the brand is not answering call. I spoke to bothe the parties to arrange for pick up facilities as the fault was from their side but both the parties point each other & none is interested to solve the issue. Shopcj says they must get mail from the brand and brand says he have sent talk to cj. I'm fedup with both of them. When the fault product is delivered from their side i can't understand why they r telling me to courier the product at my cost. They must arrange pickup facilities as it is their fault