[Resolved] ShopCJ — No refund | |||||
I had purchased a nutri glow facial kit worth 1100 plus shipping charges... The product came damaged so I returned it and asked for a refund by calling customer care. They told me that first the money will be converted to shopcj points and then I will get a call from the refund department to get my bank details. It never came. When I called they told me as money is converted in points they won't refund... After a long argument they agreed to refund took all my bank details but didn't get any refund. Again I called up same thing after long argument they agreed took details but no refund... I have been a regular customer of shopcj and never thought I will have to face such a problem... They r forcing me to buy something. Again buying is ok but they charge so much for shipping that I don't want to shop again with them... I have lost hope against my refund... NEVER EVER SHOP WITH SHOPCJ... CHEATERS... AMAZON IS THE BEST PLACE TO SHOP. Was this information helpful? | |||||
May 22, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Apr 20, 2017 SHOP CJ Network Customer Care's response Hi Sonni, We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can resolve your issue. Regards, ShopCJ India | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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