[Resolved] ShopCJ — order number [protected]. | |||
Hi team, I am binita, i have ordered a product after watching ng your advertisement on television, order number is[protected]. I really wanna say that the quality is pathetic and also the embroidery is not good, there are so many rugs and threads here and there, also there is a thick line of golden colour on blue carpet which is making it looks so bad. I want return back to the this product asap. Kindly take back this product at the earliest and i want my money back. Regards Binita rathore [protected] Was this information helpful? | |||
Dec 10, 2018 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Oct 31, 2018 SHOP CJ Network Customer Care's response Dear Ms. Binita, We apologize for the inconvenience you faced related to the product. As per our verbal communication, we would like to inform you that we are arranging the reverse pickup of your order. Kindly wait for 2-3 working days for better assistance. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Anju Yadav Verified Support Nov 09, 2018 SHOP CJ Network Customer Care's response Dear Ms. Binita, We apologize for the inconvenience you faced related to the product. As per our verbal communication, We would like to inform you that we have sent your Refund Coupon worth INR 2150/, on your registered mobile number, dated 5-Nov-18. Please note the validity of this Refund Coupon is 1 year, from the date of issue and you should utilize these coupons during the time they are valid. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Anju Yadav | |||
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Comments
Since one month i have not received the product which was ordered on 26.09.2018, order no : [protected], now they are not responding even i have called the customer care to complain and the complain no. is[protected], after these they have re booked the order after that all also I am not getting any respond, Registered phone no : [protected],
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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