[Resolved]  ShopClues.com — Cheated by Shopclues customer care executives

Dear ShopClues,
Hi all, iam PARTHIBAN T, I Purchased few products from SHOPCLUES on 2020(july---October) through online and by November i got a call from priyanka that i have won prize 12, 80, 000 from SHOPCLUES. Also she mentioned my Home address and products that i purchased with bill amount. Further to release the prize money she asked me to pay tds, gst, commission. After paying
(SURAJ-12800-TDS, PRACHI ARORA-38600, SUMIT-85000, SUMAN KUMARI-20000) additionally she asked me to pay 1, 45, 000 to as their Manager by name Karthikeyan will clear/ release my shopclues prize money which i can't afford. Priyanka also add karthikeyan(Manager) in a conference call and manager asked me to transfer 1, 45, 000 to him and my prize money is with them @ Indian Overseas bank . I was asked to 1, 45, 000 to get release the Shop clues prize amount. i dont want prize money from shopclues.kindly return my money rs.1, 50, 000 which i have transferred to these people to clear / release my Shopclues prize .
All these payments was done by me as instructed by (Priyanka-shopclues- [protected] / [protected]) . Kindly return all my money immediately which i have transferred so far to release my prize money. I DONT WANT PRIZE MONEY PLEASE. I have all bank details to whom I transferred the money, if you want I will share in next mail. Please take action immediately
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Aug 12, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Apr 01, 2021
Updated by Partheiboun
I Have all evidences where I have transferred the money to that particular person bank Account.

1.
NAME - PRANCHI ARORA
bank - bank of baroda
A/C no - [protected]
IFSC code - BARB0BURARI
2.
Name-Sumit. A/c No[protected]. IFSC Code-ESFB0020003. Bank Name-Equitas Small Finance Bank.Ltd
3.
Name: Suman Kumari. A/C_[protected] IFSC_: BRABONIMRIX

Apr 01, 2021
Updated by Partheiboun
Evidence s

Apr 01, 2021
Updated by Partheiboun
12, 800 transferred to Suraj Account as Priyanka told it must be paid for GST clearance of shopclues Prize money
Verified Support
May 19, 2021
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

We apologize for any inconvenience this may have caused to you.

We understand that you have received a Call/SMS/Email/Letter for investing an amount, and have been assured of winning a prize from ShopClues. However, this is to inform you that ShopClues or its employees will never Call/SMS/Email/Letter you asking for your personal bank information or to deposit money into any bank account to avail any lottery/prize. Beware of fraudsters, ignore any such communication.

We value your relationship with us and we hereby inform you that we at ShopClues do not promote such activities or ask for any bank transfers and money in lieu of prizes. Hence, we will not be liable for any fraudulent activities done in the name of ShopClues.

To know more about fraud details Click here - http://sclu.es/CNh5J

To track the ticket status click at http://sclu.es/QSFnO

Best Regards,
Customer Support Team
ShopClues.com
Complaint comments 

Comments

We got your email. Kindly send me the evidence by WhatsApp on [protected]. Never share any personal information like Card no, cvv, otp and never download any app.

Thanks
Crime branch hydbd's reply, Apr 1, 2021
We got your email. Kindly send me the evidence by WhatsApp on 6207912521. Never share any personal information like Card no, cvv, otp and never download any app.

Thanks
Crime branch hydbd's reply, Apr 1, 2021
WhatsApp on 6207912541.
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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