[Resolved] ShopClues.com — Cheated by Shopclues customer care executives | |
Dear ShopClues, Hi all, iam PARTHIBAN T, I Purchased few products from SHOPCLUES on 2020(july---October) through online and by November i got a call from priyanka that i have won prize 12, 80, 000 from SHOPCLUES. Also she mentioned my Home address and products that i purchased with bill amount. Further to release the prize money she asked me to pay tds, gst, commission. After paying (SURAJ-12800-TDS, PRACHI ARORA-38600, SUMIT-85000, SUMAN KUMARI-20000) additionally she asked me to pay 1, 45, 000 to as their Manager by name Karthikeyan will clear/ release my shopclues prize money which i can't afford. Priyanka also add karthikeyan(Manager) in a conference call and manager asked me to transfer 1, 45, 000 to him and my prize money is with them @ Indian Overseas bank . I was asked to 1, 45, 000 to get release the Shop clues prize amount. i dont want prize money from shopclues.kindly return my money rs.1, 50, 000 which i have transferred to these people to clear / release my Shopclues prize . All these payments was done by me as instructed by (Priyanka-shopclues- [protected] / [protected]) . Kindly return all my money immediately which i have transferred so far to release my prize money. I DONT WANT PRIZE MONEY PLEASE. I have all bank details to whom I transferred the money, if you want I will share in next mail. Please take action immediately Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support May 19, 2021 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com We apologize for any inconvenience this may have caused to you. We understand that you have received a Call/SMS/Email/Letter for investing an amount, and have been assured of winning a prize from ShopClues. However, this is to inform you that ShopClues or its employees will never Call/SMS/Email/Letter you asking for your personal bank information or to deposit money into any bank account to avail any lottery/prize. Beware of fraudsters, ignore any such communication. We value your relationship with us and we hereby inform you that we at ShopClues do not promote such activities or ask for any bank transfers and money in lieu of prizes. Hence, we will not be liable for any fraudulent activities done in the name of ShopClues. To know more about fraud details Click here - http://sclu.es/CNh5J To track the ticket status click at http://sclu.es/QSFnO Best Regards, Customer Support Team ShopClues.com | |
2 Comments | |
Comments
Dear Customer,
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
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