[Resolved]  ShopClues.com — Fake/Non functional medical device delivered

Address:

Gurugram, Haryana

Order number[protected]
Ticket number[protected]

I received my order on 3rd june and on 4th i raised ticket to exchange or process refund. As per automated revert received i was supposed to get reply in 2 business days, till date i have not received any revert from customer support. Even the tracker is not working.
I ordered a medical device, as it is required by me 24*7.
Shop clue is making fool of innocent customer by sending fake products on account of offering discounts. This practice needs to stopped immediately