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ShopClues.com — not yet deliver more then 20days

i have order an power bank order id 56309821, delibery date was 23th june 2015, but still now i dn't get my item..i complain more than thousand times, i got a bad respondes., what kind of online shopping it is, , i got nervous on this e commerce shopping..very poor..very bad..this online shoppong will never be good rank ever and forever
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    ShopClues.com
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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