[Resolved]  ShopClues.com — On the 22nd, ShopClues deducted my money from Paytm UPI [protected]@paytm and has not refunded it yet.

22 February 2021 Shoplcues pvt ltd deducted 565 rupees from my account ___
I tried to order a mobile from shopclues and My [protected] mobile nmbr and [protected]@gmail.com is registered on ShopClues__My number is not registered with the bank__so I paid from another paytm upi number

[protected]@paytm

Due to which my payment was not successful ___ and my Rs 565 was transferred to ShopClues. Private Limited__

After that neither the mobile order nor the money was returned

My bank account number is - [protected]

My paytm upi id: - [protected]@paytm

I am sending you the screenshot of money transfer below

Please refund me my money back at [protected]@paytm
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Feb 26, 2021
Complaint marked as Resolved 
My mobile number :- 8005844988 My email :- [email protected] My paytm upi:- 7877057362@paytm
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2021
ShopClues.com Customer Care's response
Dear Haider,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 48 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues
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