ShopClues.com — Wrong Product Delivered Request for return and refund of amount

Address:Gurgaon
Website:ShopClues

I Have ordered camera bulb for my apartment, the ordered product description is not matching with the delivered product the website description is wrongly written and used product delivered to me, the bulb already used and not reset the bulb(the bulb is password protected by some customer) default company bulb is not password protected.after studying description i ordered particularly for the 'ICSEE MOBILE APP' but I received 'v380s' Mobile app, not matching with my requirements i have.
I have raised return request with ShopClues they are not accepting for the return, every time they are extending the time period for return request and asking product images, I have given everything what they required, I am asking the email id of ShopClues for uploading the Unboxing video, the ShopClues is responding properly and not providing email id, I am sking to call back no response, please provide me the legal assistance for me in this ShopClues cheating.
+2 photos
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information