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Dear user,
We are from Shopclues.com
Plz share us your contact no so we will help u in dis.. thank u
We are from Shopclues.com
Plz share us your contact no so we will help u in dis.. thank u
Hello Everyone,
On 6th July I purchased "Protoner Weight Lifting Adjustable Dumbbells" (Order no. 4896107) from www.shopclues.com for Rs.1249. I received the product on 17th July. The product was in damaged condition. Two plates were broken. Immediately I called customer care, he told me to email pictures of damaged product. I sent them pictures. I received reply from them after two days. They pickedup product from my home on 19th July. They received the product and after that told me to wait for few days. On 1st Aug they told me, they are doing partial reshippment of product. I told them give me entire product or refund my money. On 12th Aug I received another reply from them saying they will only refund Rs.625. I paid 1249 then why 625.
After that they didn't reply to my mail. I didn't received my money till date. I am totally frustrated and ready to file the case against them.
On 6th July I purchased "Protoner Weight Lifting Adjustable Dumbbells" (Order no. 4896107) from www.shopclues.com for Rs.1249. I received the product on 17th July. The product was in damaged condition. Two plates were broken. Immediately I called customer care, he told me to email pictures of damaged product. I sent them pictures. I received reply from them after two days. They pickedup product from my home on 19th July. They received the product and after that told me to wait for few days. On 1st Aug they told me, they are doing partial reshippment of product. I told them give me entire product or refund my money. On 12th Aug I received another reply from them saying they will only refund Rs.625. I paid 1249 then why 625.
After that they didn't reply to my mail. I didn't received my money till date. I am totally frustrated and ready to file the case against them.
Shopclues.com — Order no 49693143 for Voltas 1.5 Ton 3 star 183CYI two nos
I have odered two no of AC in the above order no and paid the full amount but till now no information from the company side to deliver the goods.Shopclues.com — 2 Products Received defective online paid & 1 wrong product received
Its so pathetic that have paid online trusting shop clues & both products received are defect & 3rd wrong product received...Porduct not delivered
I got the delivery messages but still i have not received the product. FAke shop clues. Not even a single response from customer support. Bloody beggers ate my money. I WILL SOO THE SHOPCLUES COMPANY .
http://www.shopclues.com/foldable-car-drink-can-glass-bottle-holder-black-for-all-cars-6.html
THEY ALWAYS SELLING WRONG PRODUCTS.
2 TIMES THEY GIVEN ME WRONG PRODUCT.
http://www.shopclues.com/foldable-car-drink-can-glass-bottle-holder-black-for-all-cars-6.html
THEY ALWAYS SELLING WRONG PRODUCTS.
2 TIMES THEY GIVEN ME WRONG PRODUCT.
phone battery is not working
15 WATT COMPACT CFL COMBO OF 3
I RECIVED YOUR GOODS WHILE OPENED IT WAS COMPLETELY BROKEN. PACKING QUALITY IS NOT GOOD .I KINDLY REQUEST YOU PICK UPTHE GOODS BACK AND REFUND THNK U ORDER NO #32019337. PLEASE DO NEEDFULProduct not received yet
Product not received yet Realy bad shipment from shopeclues.com... order no : 25170587 and 23706021Received wrong Product 2 times
I have ordered (Foldable Car Drink / Can / Glass / Bottle Holder - Black For All Cars.)but i have received wrong product but the name is same mention on it Outside the product details.
I will soo this company.
I need my cash back of Rs. 257/-
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
I have been cheated by Shopclues.com website. They deliver me a product which is not as similar as in their description. They have also admitted that product quality is worst and differ from description. They offered me only almost 10% of product cost as refund. But now they are not replying me emails properly. They almost take 10 days to one email reply. I have mailed them several times but not proper reply or solution from their. I came to know that they have cheated many clients like this and after that they don't reply anyone for their queries or request. Their customer care department is worst in service I have ever seen in my life. And the big thing is that they deliver me product after that I have removed my order from my basket. Is it fair? When I was ordering the product due to some technical error my order was not complete. So I tried for second time but the result was same. I didn't get any successful confirmation for both times. So I thought that My order was cancelled. but after few days I saw both orders in my basket. So I deleted them immediately because I don't want to get that product at that time. After removing them from my basket I got an email from them after 2 or 3 days that they have delivered both my orders which I have removed. Because I have chosen cash on delivery option for that so I have to pay when I got that undesired products. the product is totally garbage and of no use. They are cheating clients by selling such products. I have requested them for refund my money back. But they are not replying properly nor refunding my money back.
Kindly help me so that I can get my money back.
Thanking you.
Om Soni
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