[Resolved]  ShopClues.com — 91893274

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:	Shopclues.in

I want to bring you in notice that I'm sick and tired of following-up for the refund of a refurbished product which accidentally I bought it from Shopclues in May'16. Ever since I bought the product, it has been a dummy phone because no matter how hard you try replacing the different sim cards into that phone, main balance deducted consequently by Rs. 5/- until it drains out to no balance. I was in a small town where there was no Apple service centre to have a check. Apple customer care preferred to visit the service centre. In the month of November '16 when I went to Noida sector 18 Apple service centre, they refused to entertain because the product was assembled and not authentic. Later when I got assurance from one of the executives from Shopclues that the return is possible and refund is a promise, I happily gave the product back on 15th November. After that I had to call numerous times to catch up with the refund process. And I'm still here, requesting, pleading for my money.