[Resolved] ShopClues.com — about fraud lucky draw | |||
Hello sir, Today i recieved a letter through india post it shows that i am a anniversary celebration lucky draw winner worth one lakh cash and a additional scratch card coupon worth ten lakh cash.. I called to confirm whether it is real or fake... They told it is true and asked to send my bank details... After i send my details they asked to pay 6500 rs as a registration charges.. Are u conducting any lucky draw??? If it is not so pls dnt fool ur customers... They lost faith on u and u have them rights to stole our data's??? Here i attached my conversations with them Was this information helpful? | |||
Mar 28, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Feb 26, 2020 ShopClues.com Customer Care's response Dear Prabhakaran, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||
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My order I'd[protected]
Kindly provide a duplicate invoice because I have lost my phone. I will submit a FIR for security purpose I I will lost my original invoice so please send me duplicate invoice
Thanks and regards
Manish Gour
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
As per ShopClues policy, invoice of the product can be provided by the merchant within 15 days of delivery which is already over. Hence, we are unable to fulfil your request for an invoice.
We appreciate your understanding in this matter.
Best Regards,
Team ShopClues