ShopClues.com — cash back after cancelled transaction

Address:247232

I purchased a washing machine on 04/09/2016 for which rs17098 was debited from my account from emi. But because the delivery was not avbl on my pincode, it was cancelled. I received a msg from shopclues that my money will be refunded in a few days.
However, the same amount was again debited and credited on 08/9/2016.
And this emi was not cancelled. Every month, my emi of 1535.18 kept continuing for a year after that.
Please help me in getting a refund of the above amount, preferably with interest.
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Iron was not working good I want to return the product.

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