[Resolved]  ShopClues.com — cheating in broad daylight

Address:Chennai, Tamil Nadu, 600096

Today i got a courier from shopclues, delhi. Since my order for timbre golden watch had no confirmation, i had my doubt. So i opened the parcel in presence of courier agent and found empty box. I took my money back, cod rs. 777/-. And returned it. I called the mobile number mentioned in the invoice. Pl. Probe this matter. I regret this type of cheating.
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May 7, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Apr 03, 2018
Updated by Chandrasekaran Jambunathan
No more online purchase with shopclues
Verified Support
Apr 06, 2018
ShopClues.com Customer Care's response
Dear Chandrasekaran,

Greetings from ShopClues!

We are deeply apologetic for the inconvenience experienced by you. Kindly share your order details for enabling us to check and on what went wrong here.

Trust us this is never intentional and we will definitely ensure this is not repeated in future.

Best Regards,
Team ShopClues.
Apr 11, 2018
Naveena Maha's response
what can I do change product kindly inform me...
Complaint comments 

Comments

Congratulations
You are winner of
SHOP CLUES company T.v show .you win 1st ..price (TATA SAFARI) And amount price
Is RS..12.80.000.00
Registration service
Charge=RS..6, 200.
ON[protected] Deposit only for details toll free
Contact Us=[protected]
Helpline number=[protected](kya ye sahi hai)
ShopClues.com Customer Care's response, Apr 6, 2018
Verified Support
Dear Rishu,

Greetings from ShopClues.com

Our sincere apologies for the trouble this may have caused.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.
Hii, i have purchase a Cap for Rs. 150/- but in case wrong product delivered so,
kindly request to ShopClues please refund my product and give me the right product..my order no is[protected]
name - Vikas Mishra
address - kadam chawl tanaji nagar road kurar village malad east
mobile no: - [protected]
email id - [protected]@gmail.com
ShopClues.com Customer Care's response, Apr 6, 2018
Verified Support
Dear Vikas,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

We can identify that the delivery for the Order ID 143977307 was done on 22nd March and since then you have not filed a return against the delivered product. Regrettably, the time period to return the product has expired now and we would not be able to assist you further on this.

Requesting your understanding in this unfortunate matter.

Best Regards,
Team ShopClues.
Pls let me know i[censored]meshsharma /rajeev kumar/and archana kumari works with youl pls call me and tell me
I have ordered product order id[protected]. Today I have received the product. I am shocked to view the product entirely different screen to original. I feel very very bad to buy the product from shop clues and still I have stressed in my mode also why u have changed the product what reason. in future what assurance to buy any product from ur end

ShopClues.com

swipe mobile purchased online shopclues.com

swipe mobile this not insert please my product return requst

shopclus.com my product no return no refund
please my complaint shopclues

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