[Resolved]  ShopClues.com — cheating my money by your team

Address:No41 Sholinganallur, 600119

My self aadhi. Few days back i just ordered in your app and i reacived a gift card in my name.in the gift card i got 11 lacs money form your side and i spoke with your coustomer care call center. They said me you got 11lacs sir and it will be come for you in few days. After few hours they tell me to send some id proof and bank account and ifsc code number which was i'm using because of they want to deposit money to my account so that i will send my account details and few hour they said you want pay 6200 rupees for government taxt for bank. And then i paid for them right now there is no response from your side and tell me why are you doing like this. Iam not going to leave you i have some id proof for everything what you do for me and i'm going to raise a complain for my side in court and i already done a police case to your online shopping website. I think i want to speak with you. And i need my money back and plz take action on those person i giving the details of the person below. And i need a reply from your side...
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Aug 17, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2019
ShopClues.com Customer Care's response
Dear Aadhi,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Hii team recently i got message from shopclues. In this message they said that i won the xuv500 of rs.1485000 and they are saying me to pay rs. 6500 and they are given me toll free no. too so is it true or fake.

ShopClues.com Customer Care's response, Jul 17, 2019
Verified Support
Dear Ashudii,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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