ShopClues.com — claim winning amount

Dear sir/ madam
This is hanifa rasooldeen regarding claim winning money for shop clue.
(Please find the attached files)
Received this check and scratch card 23/9/2018 by post. I sent sms code to this number ([protected]) and calling immediately from shopclue the above number, verbaly your staff told me 24/9/2018 to be deposited money on your account, 24/96/2018 your staff told me again you will paid service charge only 8250 indian rupees. I was deposited 8250 rupees on this account (Mrs rehana khan, a/c no xxxxx098812 please find the attached deposited bill) after deposited money he called me and conform with me that amount credited, but now no time tomorrow we will be deposited your winning money 11 lacs rupees in your account, i hope them because they sent by post and calling number from shop clue (Please find attached) 25/9/2018 again they asked 16500 rupees to be deposited the same account after deposited your money deposit to your account with in 5 minutes, so i can not believe this is true. They argue with me and suddenly cut the phone line.

I am a one of the huge customer for shop clue i was purchase around 30000 rupees in your online shopping. Still i am shopping from shop clue.
This all order purchased from saudi, delivered to india address registered mobile no [protected] 16/219b south street kilakkarai-623517 ramnad district. [protected]@gmail.com now back to saudi.
So please take me complaint and take necessary action on above complaint

Hanifa rasooldeen
00966/[protected]
Saudi