[Resolved] ShopClues.com — claiming I won 11 lakh rupees for which my money got stuck due to gst | |||
I received a letter claiming that i won 11lakh/- n called back on helpline number enquiring about it as to whether any tax related deduction are required, to which they answered no and all i need to do is give my account details n receive d lottery amount. Later i got a call asking only to pay ticket charge of 5500/- via any mode and within few minutes i will receive d money in my said account. Unfortunately, i paid hoping that i might receive as they sounded so genuine. But again i got a call that 2.5% on 11lac is also to be paid to which i denied saying that i wasn't informed about such things when i asked about tax related stuffs. So i denied to accept the lottery amount asking to refund back the ticket charge that i paid via google pay. But now they are saying dt i will have to pay 2600/- to apply for a refund that u will receive in 90 days along with the refund application money also. I also asked them to come at their office address of which was given in the letter provided to me. I also have their numbers and still get the calls from their side asking what have i decided to do. Please help me out in getting back the refund money and let these people pay for their sins.. Was this information helpful? | |||
Dec 9, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Nov 07, 2019 ShopClues.com Customer Care's response Dear Sneha, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues Verified Support Nov 08, 2019 ShopClues.com Customer Care's response Dear Sneha, Greetings from ShopClues.com We are sorry for the trouble this may have caused to you. As informed you earlier, we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||
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