ShopClues.com — Courier charges not refunded

Address:458441

Order id=[protected]
Ubject=courier charges not refund
I did not receive courier charge till yet and i already shared courier receipt also and i am calling continue with same concern but still not get proper solution
I have been register complain many time but the don't give me proper response
They always told me that we will solve your problem in 2 days but i am complain from 1/02/2017 but till now they don't solve my problem 20 days have been over and i have been many expenses for calling
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I got only one itam, but booking two and paid two item charge i find inside raipar one item .

We have order with Nokia 1600 Model Phone, My Order No :[protected], we have received Faulty Phone. the same day we have complain by Shop clues and my Return ID : 3621203, Till now there is no proper updates, we have chasing for past 3 weeks but not proper response for Shop clues end.
Phone IMEI No:[protected]

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