ShopClues.com — Courier company not delivering order

Address:	403517
Website:	www.shopclues.com

I placed an order on the Shop Clues website on 30 September, 2015. The order number is 69673352, the name of the product is Panasonic Er115 Nose And Hair Trimmer Er 115. As per the Shop Clues website, this order shipped only on 8 October, 2015. This is huge amount of time. I wonder what was going on all this time. As per Shop Clues, the order shipped via Professional Couriers and the tracking id for the shipment is KUR[protected]. Till date (today is 15 October, 2015), I have not received the order. So I wrote to Shop Clues seeking an update what is happening. Mind you as per the Professional couriers website, tracking id KUR[protected] states the item shipped for Goa on 3 October, 2015 and is on Panaji since 5 October, 2015. It seems Shopclues contacted Professional Couriers and in the afternoon I received a call from the Courier company advising they cannot deliver to my address with PIN code 403517. They have requested me to visit their office and collect it instead. This is nothing but ridiculous. As per Shopclues, orders can be delivered to PIN code 403517, then why is my order now undeliverable. Secondly, did the order ship from Mumbai to Goa via a bullock cart headed by a cow or a couple of cows. How long does a parcel take to reach Goa from Mumbai. What is the purpose of online shopping if you cannot deliver to the customer. A courier company asking a person to visit their office to collect the parcel is nothing but crap. I must say we are heading to the stone age and Shopclues and Professional couriers are promoting the use of Bullock carts. I would say there are 2 parties promoting hypocrisy here. Shopclues.com should be re-named a Clueless shop and the courier company in question is definately unprofesssional. I wonder which fools gave the courier company to do business if they cannot deliver parcels. To conclude, I am sure nothing will happen to this post. It is unfortunate I have shopped at Shopclues.com. I must say, I have never had issues ordering from Amazon and Flipkart as they have their own delivery service. Shopclues stinks and with UNPROFESSIONAL COURIERS as a partner, I must say the use of Bullock carts will increase and delivery of orders will never take place but people will have to crowd the so called courier companies offices, served by hypocrites.