[Resolved]  ShopClues.com — Defective product of zero value delivered

Address:New delhi
Website:www.shopclues.com

Shopclues is one the organization which is non customer friendly, they take the problem of customer as a source of their entertainment. A highly irresponsible and fraud company. They delivered me a invalid window 8.1 activation key. It is rejected by windows during online activation after entering the key. Firstly they provided invalid key. Secondly, in customer service deptt, facility of receiving call from customer has been stopped. Thirdly, after repeatedly emailing and making them aware of defective product. They are not responding in time, and it has been more than 6 days neither they replace or refund the amount 599 rs. They are not bothered about inconvenience or agony of customer. There services is worst and pathetic. A highly unreliable and insincere company in respect of resolving queries. Or escalation of customer.
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Aug 13, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2020
ShopClues.com Customer Care's response
Dear Pushkar,

We sincerely apologize for the inconvenience caused to you.

We have forwarded this request to the billing department to process the refund. You can expect the next update from us by 21st Aug'20

Best Regards,
Customer Support Team
ShopClues.com
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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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