[Resolved] ShopClues.com — delivered me wrong product and reject my return request | |||
I ordered 4sets of door curtains which was iliv mid brown flower designer door curtain set of 2. But i got totally wrong product, wrong color, wrong design even worst quality. I immediately apply for return request through shopclues app. After 2 days, that is today 16th november, 2018 when i checked in shopclues app, i found that my return request was rejected by merchant and even they didn't send me any notification or message or mail against it. They should take return this product. They are using different image in online store and delivering different product. They are fooling customers. Was this information helpful? | |||
Dec 19, 2018 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Nov 17, 2018 ShopClues.com Customer Care's response Dear Jaydev, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. Please share your order details to enable us to check and resolve this at the earliest. Best Regards, Team ShopClues | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues