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[Resolved]  ShopClues.com — fake sms sent from your number

Recently i brought one basic mobile from shop clues. Today i got sms from your customer care which says won safari n all from many years this fraud happening seems from net data what shopclues doing to tackle it?? Sorry today it will be my last shopping in your site goodbye. Just replying your legal department handling is not gona work soon in twitter will post with screenshot sms wht i have received from your customer care

fake sms sent from your number
Complaint marked as Resolved 2019-07-04 01:21:33

Complaint Status


[Jun 02, 2019] ShopClues.com customer support has been notified about the posted complaint.
Verified Support
ShopClues.com Customer Care's response Jun 03, 2019
Dear Augustine,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Sir luckydraw 1260000 MR.PANKAJ DEVALSING CHAVAN. A/C[protected] SBIN0031841 he will send 6300 rupess gst sir or no tell me please
ShopClues.com Customer Care's response, Jun 4, 2019
Verified Support

Dear Ramesh,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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    Customer satisfaction rating
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    ShopClues.com Phone
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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001