[Resolved] ShopClues.com — fraud and cheating | |
I have purchased two shoes order id:[protected] and Order id:[protected], these product are returned now the account showing 1706 bucks but i am unable to use them completely these people do not inform that we can only reuse partially bucks, you people are fraud cheaters and will never recommend my friends and relatives to shop from shopclues. You may earn some amount from my last two orders but you will lose a customer for forever. And this issue will not ends in this way, i am planning to apporach consumerforum/court against you, after so many request your executive do not contact me now its time to show you consumer power through consumer court. Thanks — lokesh pal Mob-[protected]/[protected] Was this information helpful? | |
Jan 29, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Dec 27, 2018 ShopClues.com Customer Care's response Dear Raj, Greetings from ShopClues.com We're sorry for the inconvenience caused to you. We've checked the details and found that the total refund of Rs. 1706 against both the orders has been processed into your ShopClues account in the form of Clues Bucks on 22nd Dec, 2018. Please note that there is no specific percentage or limit to redeem these refunded Clues Bucks. You can also redeem all of them at once. To check the available balance, please login to https://myaccount.shopclues.com/index.php?dispatch=reward_points.userlog. Please note that the Clues Bucks are your money secured as credits in your ShopClues account which can be used in your next purchase with us. Below are the steps to place an order using CluesBucks: -Log on to ShopClues.com using your registered e-mail address and password -Select the product you wish to buy -Click on "Buy Now" -At the Review Cart page, redeemable Clues Bucks will be visible. -Click on "Redeem" and the amount will be deducted from your product cost. To know more about Clues Bucks, kindly refer http://www.ShopClues.com/cluesbucks.html. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Team ShopClues | |
 2 Comments | |
Comments
I orders shopclues company combo pack shuos led watch 1 time different item dliver 2time replacement no led watch dliver 3rd time same only shuos dliver no led watch dliver me my orders rs489 total company my money receive 553rs no my money back no dliver my original product my time weste
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Order bearing ID[protected] needs cancellation otherwise I shall not receive it
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