[Resolved]  ShopClues.com — fraud calls and letters are being received every now and then

Address:380061

Dear team,
I have recently recieved some lucky draw of about 1 lack and scratch and win coupon on 15 lakh in a letter with a stamp of "urgent letter". Is that fraud or company related thing.

Because it had an additional note asking to pay advance tax amount from our end. Along with some registration amount of 3500 rs to the account of m. D of shopclues, kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.

I writing this because i have encountered such offers through call many a times, and this time itz heights that they are sending urgent letter. Last time also when i notified this to your team, they said they vl take strict actions still no actions were taken and i was getting such spam calls evey now and then, i have attached the pic of coupon and letter and along with it i m sharing the number mentioned in that letter plz do the needful and i form the legal authorities. [protected]
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Oct 17, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Got a envelope through post that I am winner of 1 lakh rs and 1 scratch card about 10 lakh rs.please see to whether it's real or fake..they are using shopclue logo and ID.
ShopClues.com Customer Care's response, Sep 18, 2019
Verified Support
Dear Agam,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
I purchased a f2 screen magnifier 3d for mobile, the product is not as specified in the description in his web site. No 3D, no clear mirroring, no quality and its not usable at all. Product was under return policy but shopclues is not picking up the product nor he is returning my money. It has done cheating repeatedly.
ShopClues.com Customer Care's response, Sep 18, 2019
Verified Support
Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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