[Resolved] ShopClues.com — fraud products quantity | |||
Dear shopclues team i orderd charcoal peel off black head removel pack.. I orderd 4 packs. Order number :[protected]. Each pack rs.97 with 14 rs shipping charges.. I receved the packs.. And i paid for 4 packs total rs 406.. But when i open the order.. There is only two packs.. How fraud is this... Really shame on shopclues online shopping app.. And i never orderd any products in this app.. I raise the complaint who is to deliverd this pack their name was blue dart shipping company,, they told me that mam call r mail to the direct shopclues.in... Thats why i raise the complaint against shopclues.. Kindly refund my money.. The product shipped on 27/05/2019 monday... Kindly revert me back and refund my money... Thank you. Was this information helpful? | |||
Jul 1, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support May 31, 2019 ShopClues.com Customer Care's response Dear Varnika, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. As per our records, you've placed 2 orders against the order IDs[protected] and[protected] for "Charcoal Peel Off Mask Anti Acne Oil Control Deep Cleansing Blackhead Remover Face Masks for Men & Women, 130g" in 2 quantities each. Both the orders have been paid for Rs.208 respectively and they've been delivered to you on 28th May, 2019. Please confirm the delivery of both the orders within 24-48 hours. If not delivered, please share the shipping label along with the order ID of the order which has been delivered to you. Best Regards, Team ShopClues | |||
 2 Comments | |||
Comments
Shopclues froud company I am purchase heemax p3 mobile phone but mobile phone totally waist shopclues cheating me mobile keypad don't working and incoming and outgoing voice don't receive...froud shopclues u returne me my amount
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ShopClues.com Customer Care's response, Jun 3, 2019
Verified Support
Dear Vedaansh,
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
We have approved your return request against Order ID 174745654 for HEEMAX P310. Reverse pickup has been scheduled and one of our courier partner is expected to reach you by 10 Jun 2019. Moreover, our team will get in touch with you asap.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
We have approved your return request against Order ID 174745654 for HEEMAX P310. Reverse pickup has been scheduled and one of our courier partner is expected to reach you by 10 Jun 2019. Moreover, our team will get in touch with you asap.
Best Regards,
Team ShopClues
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details along with the images of the shipping label and the product delivered to you to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues