[Resolved] ShopClues.com — I have received shopclues online shopping lucky draw and scratch card | |||
I got a certificate of achievement of online shopping lucky draw from shop clues and scratch card through by post and claimed that i am one of the winners of the draw. If came through indian postal system and given a number for address verification the no is protected. I want to know is there any such lucky draw or it totally fake? Please inform me as soon as possible by mythu Was this information helpful? | |||
Oct 11, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Sep 10, 2019 ShopClues.com Customer Care's response Dear Mythu, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||
 2 Comments | |||
Comments
I received a call from shop clues prize department to win amount of 15lacks worth of maruthi XUV car.
ShopClues.com Customer Care's response, Sep 10, 2019
Verified Support
Dear Sunil,
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
We have checked the details and found that the refund of Rs.330.00 against the order ID 177853232 has been processed on 05th Sep, 2019 which will reflect in your Debit Card account by 17th Sep, 2019. Kindly wait till the given date. Moreover, the RRN for your reference is 924116091723.
Requesting your patience here.
Best Regards,
Team ShopClues