[Resolved]  ShopClues.com — i order mobile phon from shopclues.com rupies of 10.999 they dlvrd to me box bt when i open it its emty.. i got emty box

Address:Nagpur, Maharashtra, 440017
Website:Shopclues.com

Dear sir
I order online mobile phon from shopclues.com the rupies off ₹10.999 redmi note 5 (3gb, 32 gb) order id:[protected] it will be dlvrd to me on 3rd march bt when i opend that box sir it will be emty no mobile phn at that box..
And then i complnt on there costmer supprts excutives they told me that uplode pitures of that i uplod piture i hade video also i and it will clearlly clearified that i got emty box..
They told me wait for 2 days aftr 3days i called again they asking me for tge piturs of box and now they said that when the pcket is gives u its seal so we cant help u..
Bt i hade a vdo proof sir that package is seal bt there is no mobile phone on that box i uplod vdo also.. Now help me out over hear plz sir..
And now the shopclues are not accepting my calles when i trying to. Calling calls automaticlly cutted so plz sir take my complint and file agaibs shopclues and givee my money back...

Plz sir help me out over hear plz
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 10, 2018
Complaint marked as Resolved 
Steel not resolved complaints yet and its show hear that resolved i want to investicate my issue
ShopClues.com customer support has been notified about the posted complaint.
Mar 09, 2018
Updated by Vaibhavbala0001
Not yet resopved
Mar 10, 2018
Updated by Vaibhavbala0001
Still complaints not solved an they are told me when box rich at u its seal so we cant help u ...
And in vdo clearlly justfied that i got emty parcel...
Plz help me reagarding thiss issue ..
And put file strong complaints reagarding this frod ...
Mar 10, 2018
Updated by Vaibhavbala0001
I requst u to ask them wht was actuall matter and why they did not help me...
And doing frod with me
Mar 11, 2018
Updated by Vaibhavbala0001
Sir complaints not solv and still they are saiying that we cant help u... Plz help.me out for thiss ..
Mar 13, 2018
Updated by Vaibhavbala0001
Still not sloved and hear is posted that complaint resolvd...
Complaint comments 

Comments

Still complaints not solved an they are told me when box rich at u its seal so we cant help u ...
And in vdo clearlly justfied that i got emty parcel...
Plz help me reagarding thiss issue ..
And put file strong complaints reagarding this frod

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information